Lisa started with Birchwood as a receptionist in 1998. Since 2009 she has been our office manager, handling payroll, employee benefits, accounts receivable, payables, scheduling, client relations, reception supervision, general correspondence and a thousand and one other jobs that keep this place running smoothly. And from time to time you’ll see her back at the reception desk as well, like twenty years ago, helping out and enjoying being around people and their animals, rather than paperwork and computers!